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Showing posts from April, 2020

SP20 - Refund?

So back in March I cancelled the hotels I had booked with booking.com. 👍 RCI gave a credit for the exchange fee to use later and our points back. 👍 Still waiting for the airfare from Travel-Up. 👎 I also logged into Cartrawler and cancelled the car hire and emailed the excess insurance. Both replied on March 16th - refund in ten days. My MasterCard statement dated April 13th came today. I guess March 16th to April 13th is less than 10 days!! 👎 More bloody emails... Update 19/04/2020 Gatwick Parking.  One email sent on the 18th. Today email from them and then from PayPal to say that they have repaid the money.  👍👍 Cartrawler replied to say that they are sorry and that thir 10 day refund has gone longer and that they are experiencing unprecedented calls for refunds and therefore it is taking longer.  We'll see.

SP20 - Day 8

Instead of having a lay in and then later this afternoon checkout out of the apartment in Denia, we are of course at home in Kent on lockdown. We have had a drive out to Tesco in Cheriton.  I happened to look on their website and saw that there were free "click and collect" slots today.  Marvellous. We could do most of our week's shopping and pay online and collect. We were also able to get some things for our neighbour, Connie, who is in her 80's and lives alone after her husband passed in January. Our flight home was to be tomorrow morning but of course, it was cancelled and we are here.  Still waiting to see what, if anything, has been credited back to my MasterCard.  Why am I not feeling confident that anything has arrived there yet?

SP20 - Day 3

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Or rather Locked down at home instead. So instead of a nice Sunday meal out we'll eat at home and have a few glasses of Sam Miguel! ¡Salud!

SP20 - Cancellation

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I managed to cancel the car hire and the extra top-up insurance to update the rather piss poor insurance cover the car comes with as standard. I lodged a claim with British Airways as they cancelled the flights under the Foreign Office instruction and Spain in lock down as well as the UK.  They said they'd send a voucher for the cost. Then they reneged on that and said to go to the travel agent.  Waiting for them now! RCI were easy to deal with with an online chat session. They said they would give me a credit for the points used to book the apartment in Denia.  Plus they said that they would credit my bank with the cost of the booking. The credit has to be used by the end of September 2020.  As far as I am aware that means a booking has to be made by then! Not having online banking for my MasterCard I can't see whether or not any money has been paid back yet.  The April statement due in the next week or so. It usually triggers on the 13th of the month.  Fi