SP20 - Refund?

When my MasterCard statement for 13th May finally arrived it showed that one of the refunds had come through! Although dated 13th, it is always at least the 20th before it arrives on the doormat.

This one for the car excess insurance with AXA through Cartrawler.  Still waiting for other refunds.to arrive and hopefully we'll see if either have made it.  

I don't hold out much hope for seeing the airfare from Travel-Up as they constantly email every few weeks to say how stressed they are and how they have employed more staff.  I expect that last bit is to cover their arses for the cancellation fee that they have said they will charge.

I know they have a lot of clients but it's getting on for three months that all our money has been in their bank account accruing interest....

So we wait.